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After I purchased a plan, is it refundable if I don't use all of it?

No. Please refer to our Terms of Use. You can cancel your automatic renewal manually, but your current plan will continue to be effective until the end of this billing circle. For example, a one-year Basic Plan was purchased and has been used for 9 months; after the cancellation of automatic renewal, your Basic Plan will still be effective for the remaining 3 months and you won't be charged after the 12 months of full usage.


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