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What if my Chuango Indoor Camera PT-300Q is unable to join the network?

It shows that the app cannot join the network of the device.

Please try resetting your Chuango Indoor Camera PT-300Q first.


Press and hold the setup button underneath the camera lens. After about three seconds, you will hear a long beep but don‘t let go yet. Please keep holding the button until you hear two short beeps to indicate that the reset was successful.

If all this did not help, contact our support.

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