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What if my Chuango Robot Vacuum RV-500 is unable to join the network?

It shows that the DreamCatcher Life app cannot join the network of the device.

Chuango Robot Vacuum RV-500 Network Unable 1

Chuango Robot Vacuum RV-500 Network Unable 2

Please try resetting your Chuango Robot Vacuum RV-500 first. It is recommended to turn off the cellular data of your phone and make sure that your phone is connected with a Wi-Fi network. Place your Chuango Robot Vacuum RV-500 close to the router.

Press and hold both buttons simultaneously on the front of Chuango Vacuum Cleaner for 3 seconds until you hear two short beeps. The Wi-Fi indicator will flash quickly. 

*Note: If you still cannot find Robot Vacuum RV-500” on the Wi-Fi list after resetting the device, you could restart your phone and try the configuration again.

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